TriConnex Business Development Director, Chris Doré writes his entry in ‘The Last Word’ of Housebuilder Magazine ‘Generational amnesia’.
A concerning trend is emerging: a new generation of decision-makers are disaggregating multi-utility services, splitting responsibilities among multiple providers in search of cost savings.
At first glance, this approach seems logical – spreadsheets show lower costs, but they fail to capture hidden risks. Who takes responsibility when things go wrong? Can these providers keep up in a booming market? The industry fought hard to consolidate services under single providers to avoid delays, inefficiencies, and missed targets. Now, the pendulum is swinging back.
Can we stop these teams from falling into the same traps we fought to escape 20 years ago? Perhaps all that can be done is to share concerns, watch as history repeats itself, and be ready to help when the inevitable recalibration occurs.