When TriConnex was established in 2011 it was with customer service and quality delivery at the forefront of everything we do, and that remains today. One of our founding Directors Chris Doré continues to ensure this focus with our teams as the business grows, he works closely with industry bodies and our customers to understand their challenges and support them.

Chris has recently joined the New Homes Quality Board (NHQB) an independent not-for-profit body which was established to develop a new framework to oversee reforms in the build quality of new homes and the customer service provided by developers.

Chris Doré commented:
“I am proud to have been appointed as a member of the technical panel alongside the other 15 members supporting the board of the NHQB to represent the residential utilities sector and how our vital area of new build developments can help ensure the best service for homebuying customers, now and in the future.”

As Government and the housebuilding industry looks to further increase the number of homes being built, it is imperative that build quality and customer service is an absolute priority.

The NHQB aims to deliver a step change in how the house building industry operates and deals with customers. And TriConnex looks forward to supporting this vital goal.